If you’re an avid gamer and use Steam regularly, you may have encountered Error Code 137 at some point. This frustrating error can prevent games from launching or cause them to crash unexpectedly. However, don’t panic just yet. In this troubleshooting guide, we will walk you through the steps to fix Error Code 137 on Steam and get you back to enjoying your favorite games in no time.
Understanding Error Code 137: An Overview Of Its Causes And Symptoms
The first subheading in our troubleshooting guide is “Understanding Error Code 137: An Overview of its Causes and Symptoms.”
Error Code 137 on Steam may seem daunting, but with a little understanding, you’ll be equipped to tackle it head-on. This section will provide you with an overview of this error, including its causes and symptoms.
Error Code 137 typically occurs when there is a problem with the game files on your computer. This could be due to corrupted, missing, or incompatible files. It can also arise from issues with your system drivers, network connectivity, or Steam configurations.
Some common symptoms of Error Code 137 include freezing or crashing of games, slow performance, error messages, or even the inability to launch certain games on the Steam platform.
By understanding the root causes and recognizing the symptoms, you’ll be better prepared to implement the appropriate solutions. So let’s dive into the next subheading to explore quick fixes for Error Code 137.
Common Solutions For Error Code 137: Quick Fixes To Try First
Error Code 137 on Steam can be frustrating, but there are several quick fixes you can try before diving into more complex troubleshooting. These solutions may help resolve the issue without much effort.
1. Restart Steam: Sometimes, a simple restart can do wonders. Close Steam and relaunch it to see if the error persists.
2. Check Internet Connection: A weak or unstable internet connection can cause error code 137. Ensure that you have a stable and reliable internet connection and try launching Steam again.
3. Disable Antivirus/Firewall: Antivirus software or firewall settings may interfere with Steam operations, causing error code 137. Temporarily disable your antivirus or firewall and check if the problem persists.
4. Clear Steam Download Cache: Corrupted files in the download cache can lead to this error. Open Steam settings, navigate to the Downloads tab, and click on “Clear Download Cache.” Restart Steam and see if the issue is resolved.
5. Verify Game Files: Corrupted or incomplete game files can trigger error code 137. Right-click the game in your Steam library, select “Properties,” go to the “Local Files” tab, and click on “Verify Integrity of Game Files.” Steam will scan and repair any problematic files.
By trying these common solutions, you may be able to fix error code 137 on Steam without much hassle. If the problem persists, you can move on to the more advanced troubleshooting methods.
Resolve Error Code 137 Through File System Checks: Step-by-Step Guide
File system errors can often be the cause of Error Code 137 on Steam. By performing a file system check, you can identify and repair any corrupted files or directories that may be triggering the error. Here’s a step-by-step guide on resolving Error Code 137 through file system checks:
1. Open the Command Prompt as an administrator by right-clicking the Start button and selecting “Command Prompt (Admin).”
2. In the Command Prompt window, type the command “chkdsk /f /r” and press Enter. This command will initiate a file system check, fixing any logical issues found on your hard drive.
3. You’ll be asked if you want to schedule the check for the next system restart. Type “Y” and press Enter.
4. Restart your computer. The file system check will automatically begin before the operating system loads.
5. Be patient while the check is in progress. Depending on the size of your hard drive and the number of files, it may take several minutes or even hours to complete.
6. Once the file system check is finished, your computer will restart again.
Performing a file system check can often resolve Error Code 137 on Steam by repairing any underlying issues with your hard drive’s file system.
Updating System Drivers To Fix Error Code 137: A Comprehensive Approach
Updating system drivers can be a comprehensive and effective solution for fixing Error Code 137 on Steam. Outdated or incompatible drivers can sometimes cause conflicts and errors, including Error Code 137. By updating your system drivers, you can ensure that your computer has the latest software and compatibility improvements.
To begin, you’ll need to identify the drivers that need to be updated. This can be done manually by checking the manufacturer’s website for each hardware component, such as the graphics card, network adapter, and sound card. Alternatively, you can use driver update software to automatically detect and update the necessary drivers.
Once you have identified the drivers that need updating, follow the instructions provided by the manufacturer or the driver update software. This usually involves downloading the latest version of the driver and running the installation program.
After updating the drivers, restart your computer to ensure the changes take effect. Then, launch Steam and check if Error Code 137 is resolved.
Updating system drivers is a crucial step in troubleshooting Error Code 137, as it can address underlying compatibility issues and ensure optimal performance of your computer and Steam platform.
Troubleshooting Network Connectivity Issues: Resolving Error Code 137 Online
If you are encountering Error Code 137 on Steam, it could be related to network connectivity issues. When there are network problems, it can hinder the communication between your computer and the Steam servers, causing the error to occur. Fortunately, there are several steps you can take to troubleshoot network connectivity problems and resolve Error Code 137.
Firstly, check your internet connection to ensure it is stable and functioning properly. You can do this by visiting other websites or running a speed test. If you are experiencing slow or intermittent internet, contact your service provider for assistance.
Next, verify that Steam is allowed through your firewall and antivirus software. Sometimes, these security measures may block Steam’s connection, triggering Error Code 137. Check the settings of your firewall and antivirus software to ensure Steam has the necessary permissions.
Additionally, try disabling any VPN or proxy services you may be using. These services can interfere with Steam’s connection and lead to the error. Disable them temporarily and try launching Steam again to see if the problem is resolved.
If these steps do not fix the issue, try temporarily disabling any third-party software that may be interfering with Steam. This includes applications such as ad-blockers, download managers, or network optimizers. By disabling these programs, you can determine if any of them are causing the connectivity problem.
By following these troubleshooting steps, you should be able to resolve network connectivity issues and fix Error Code 137 on Steam. If the problem persists, you may need to seek further assistance from Steam Support or consider reaching out to a technical expert for additional help.
Resetting Steam Configurations To Remove Error Code 137: A Step-by-Step Tutorial
If you are still experiencing Error Code 137 on Steam after trying the previous solutions, resetting Steam configurations may be the key to resolving the issue. Sometimes, corrupted or misconfigured configurations can cause this error to occur. Follow the step-by-step tutorial below to reset Steam configurations and get rid of Error Code 137:
1. Close Steam: Make sure Steam is completely closed before proceeding with the reset.
2. Open File Explorer: Open the File Explorer on your computer.
3. Navigate to the Steam folder: Go to your computer’s local disk (usually C:/), then locate and open the Steam folder.
4. Access the ‘userdata’ folder: Inside the Steam folder, you will find another folder named ‘userdata.’ Open it.
5. Locate your user ID: You will see various folders with numbers as their names. Find the folder with your user ID (Steam ID), which can be found by checking your Steam profile URL.
6. Delete or rename the ‘config’ folder: Within your user ID folder, you will find a folder named ‘config.’ Either delete this folder or rename it to ‘config_old’ to create a backup.
7. Restart Steam: After completing the above steps, restart Steam, and it will automatically generate new and default configurations.
By resetting Steam configurations, you should now be able to resolve Error Code 137 and enjoy a seamless gaming experience on the platform.
Contacting Steam Support: Advanced Methods To Resolve Error Code 137
If you have exhausted all the previous troubleshooting methods and are still encountering Error Code 137 on Steam, it may be time to contact Steam Support. While this should be a last resort, their advanced methods can often resolve the issue.
To begin, visit the Steam Support website and log in to your account. From there, navigate to the “Contact Steam Support” page. Be prepared to provide them with detailed information about the error, including when it started occurring and any steps you have already taken to try and resolve it.
When contacting Steam Support, it’s crucial to be patient. Responses may take several days or even weeks due to the high volume of inquiries they receive. However, the support team is knowledgeable and experienced in dealing with various Steam-related issues, including Error Code 137.
In your correspondence with Steam Support, follow their instructions precisely and provide any additional information or logs they may request. They may ask you to provide system specifications, error logs, or screenshots to aid in their investigation.
By contacting Steam Support, you are enlisting the help of experts who can delve into the inner workings of Steam to identify and resolve the specific cause of Error Code 137.
Frequently Asked Questions
1. What does Error Code 137 on Steam indicate?
Error Code 137 on Steam typically indicates a connection timeout or disruption between your computer and the Steam servers. This error can prevent you from accessing or playing games on the platform.
2. How can I troubleshoot Error Code 137 on Steam?
To troubleshoot Error Code 137 on Steam, you can start by ensuring your internet connection is stable. Restarting your router or modem can often resolve temporary connection issues. Additionally, try disabling any VPN or proxy services that might interfere with your connection to the Steam servers. Verifying the integrity of game files and updating Steam to its latest version can also help resolve the error.
3. Are there any specific settings that might contribute to Error Code 137?
Certain firewall or antivirus settings might interfere with the connection between your computer and Steam servers, leading to Error Code 137. Make sure Steam is allowed through your firewall or antivirus software. You can also try temporarily disabling these security measures to see if it resolves the issue.
4. What should I do if none of the troubleshooting steps fix Error Code 137?
If none of the troubleshooting steps resolve Error Code 137 on Steam, you can try reinstalling the Steam client on your computer. Be sure to back up your game files and settings before uninstalling. If the issue persists after reinstalling, you can reach out to Steam support for further assistance.
Final Thoughts
In conclusion, experiencing error code 137 on Steam can be frustrating, but with the troubleshooting guide provided, users can easily resolve the issue. By following the recommended steps such as verifying game files, updating drivers, and disabling unnecessary programs, players can quickly get back to enjoying their favorite games without any interruptions. Remember to always keep your Steam client and system updated to avoid encountering future errors.